How much will it cost to repair a heat pump system in Richmond, VA?

The cost of repairing a heat pump depends on several factors. There are more than 50 different parts within a heat pump and each part varies in cost and time to repair. However, we do have an average price for what most of our customers invest to repair their heat pump system.

Southern Goodman - Average Heat Pump Repair Pricing Graphic

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How is a heat pump repair price determined?

The cost to fix your heat pump depends on two main factors: the time needed for the repair and the cost of parts and materials.

How is the time for a heat pump repair determined?

By using the experience gained from thousands of heat pump repairs, our 5-star technicians can provide upfront pricing before we begin the work. We’ve used real data to determine the average repair time for each task, allowing us to offer you a transparent and accurate estimate.

What if the system is covered by a manufacturer’s warranty?

If the system is covered under a manufacturer’s warranty, there is no cost for the parts that are covered. Our technicians are trained to research each system for warranty coverage before giving pricing.
Southern Goodman uses flat-rate pricing that allows us to hold ourselves accountable to get air conditioning repair and heating repair work done efficiently and at a fair cost.

What is flat-rate pricing?

We understand the frustration of surprise repair costs. That’s why we offer flat-rate pricing for all heat pump repairs. This means you’ll get a fixed price upfront, regardless of the actual time the repair takes. this protects you from unexpected charges and ensures a 5-Star repair experience.

Flat-rate pricing vs. time and material pricing:

We believe in upfront pricing! That means you’ll always know the exact cost of your heat pump repair before we even begin. This allows you to make informed decisions and avoid any surprise charges. Some companies use a different pricing model where the final cost depends on how long the repair takes and the parts needed. While this approach can work for certain situations, it can be difficult to budget for repairs without a clear upfront price.



Book your appointment

Southern Goodman allows our clients to either book online or call (804) 390-5440.
Southern Goodman - Scheduling Air Conditioning Installation & Repair from Phone


Confirm your availability

One of our 5-star customer service experts will reach out to you to confirm your appointment and give you updated timing on when our technician will arrive at home.
Southern Goodman - Happy Customer


Meet the Technician

The technician will introduce themselves and go through an agenda, so you will know exactly what is happening on the appointment.
Southern Goodman - Air Conditioning Repair Technician


Thorough Evaluation

One of Southern Goodman’s 5-star technicians will do a thorough evaluation of the entire system so that we can give you the best possible options.
Southern Goodman - Air Conditioning Repair Technician


Review Options

Our technicians give a minimum of three options on every appointment so that you can choose the best option that fits your budget.
Southern Goodman - Air Conditioning Repair Technician


Perform Work

Depending on what option you choose and the availability of parts and materials, we like to perform your repairs on the same day as your appointment.
Southern Goodman - Air Conditioning Repair Technician

Most heat pump systems work faithfully for 10-15 years. If yours is nearing or exceeding that mark, it might be time to consider a replacement. Upgrading to a new heat pump can lower your electricity costs and allow you to have peace of mind with a 10-year warranty. Learn more about Heat Pump Installation.


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