Silas came out to help today to assist with my mom’s thermostat. He was very knowledgeable about what we wanted done. Super nice and friendly.
Overall great experience. Very satisfied with the HVAC maintenance performed and he was very knowledgeable. Some prices with other work seemed a little high.
Silas is the man! We have worked with him on two different occasions and he always does a great job explaining whats happing with our equipment, why it’s happening, and how it can be fixed as well as other options that may be available. Can’t recommend this place enough. Silas is the cherry on top.
Silas was excellent in explaining the repairs I needed and the costs and the availability of products as well as what was needed for repairs. He was very patient in explaining everything that needed to be done. Which I greatly appreciated!
Billy and Shaden came out to the house to look at our AC unit that was decidedly NOT conditioning the air!
They both were very professional and also very friendly and easy to talk with. I really appreciate the breakdown and explanation of the problem(s) and the different levels of fixing along with transparency in price! This company is great and their teams are knowledgeable and cool!
Quick response to service call.Thorough service...checked everything and explained in detail what he did.
I recently had the pleasure of working with Silas, and I couldn't be happier with the service I received. From the moment they arrived, they were professional, courteous, and incredibly knowledgeable. They quickly diagnosed the issue with my HVAC system and explained the problem to me in a way that was easy to understand.
What impressed me most was their expertise. They clearly knew their stuff and were able to efficiently and effectively repair the problem. They didn't try to upsell me on anything I didn't need, and I felt like they were truly looking out for my best interests.
The quality of their work was outstanding. If you're looking for a reliable and trustworthy HVAC specialist, I highly recommend Silas at Southern Goodman. You won't be disappointed!"
Your technicians, William and Danny were very professional, courteous, knowledgeable and experts at the task. Once the installment of the Heat pump and Installation package was completed William and Danny answered all of our questions and showed us how to operate the thermostat for our new heating unit. William and Danny also completed the install in a prompt manner; appreciate their “get it done” attitudes.
Technician was very knowledgeable and friendly answered my questions and concerns I recommend Southern Goodman to anyone in need of HVAC services
Billy was awesome! Very thorough and I enjoyed the conversation with him while he was working. He did not mind me learning from him at all!
Great service and great people but they just changed their name to so good which sounds like a meal delivery service or frozen yogurt place.
Billy was awesome 10 stars!!!
Trying to figure out a "Cool" way to emphasize how Bryce was empathetic, professional, clear and concise regarding pricing & problem solving. Will specifically request him to come back for any future repairs. @Bryce thx for saving us from dying of heat this summer #=)
Mr. Silas the technician was very professional and knowledgeable. I highly recommend Southern Goodman if you have heating or air-conditioning issues.
Very fast. Great communication and very knowledgeable
"On behalf of So Good Company, I would like to express our sincere appreciation for the excellent customer service provided. Salis from the HCAC team extends his gratitude for the professionalism and attentive support received."
This is the second system I have installed using Southern Goodman. Great to work with, friendly and knowledgeable....plus competitive pricing...